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[Cooling] CoolerMaster after sale support
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MrGreg Offline
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Post: #1
CoolerMaster after sale support
So I had a thread strip on the retention bracket on my Seidon 240M. Ordered replacement from them Jan. 6th. RMA was approved the next day. After not hearing from them in over a month I contacted online support to make sure they were going to ship. Support was very helpful and got the parts shipped. Warehouse sent parts for the wrong cooler. Reordered the correct part and contacted support again. Was assured the correct parts would be rushed out. 2 weeks waiting and still nothing shipped. Have been over 2 months without being able to use this cooler. For after sale support I recommend staying away from CoolerMaster.
03-11-2015 04:03 AM
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Mark Offline
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Post: #2
RE: CoolerMaster after sale support
Yeah CM's support has always been lacking. Their products are great, but the support is a turn off.

I even forget you can see sigs.

heh.
03-11-2015 10:40 AM
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Bungwirez Offline
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Post: #3
RE: CoolerMaster after sale support
I don't know if I've heard of any AIO watercooler that has been free of issues.

maybe the latest offering from Thermaltake will take the edge off that steaming turd pile?

[Image: BungzCCsig.png]
03-11-2015 11:56 AM
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heyyahblah Offline
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Post: #4
RE: CoolerMaster after sale support
Chuck Norris' i7 cpu is over-clocked to @ 9.9GHz and it runs at 30C without a cooler. Chuck Norris has never had to use a heatsync, ever.

[Image: 2ed154g.png]
03-11-2015 05:16 PM
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 Thanks given by: Mahloot , Bungwirez
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